Latest study sheds light on COVID-19 impacts on quality of governance and public services
The 2021 Vietnam Provincial Governance and Public Administration Performance Index (PAPI) Report, released on May 10, shows improvements in basic infrastructure as citizens experienced better roads, water supply and sanitation, while many respondents reported less crime as lockdowns and travel restrictions may have helped improve law and order. There were, however, gaps in the national pandemic response with increasing governance challenges, concerning shifts in indicators tied to COVID-19, and a deterioration in household economic confidence.