The 2020 Vietnam Provincial Governance and Public Administration Performance Index (PAPI) Report assesses citizen experiences with national and local government performance in governance, public administration, and public service delivery at the provincial level. Apart from findings on governance and public administration performance from permanent residents, in 2020, the PAPI research outreached temporary residents in six largest internal migrant-receiving provinces to understand how temporary residents perceive of and experience with local governments’ performance.

The 2020 Vietnam Provincial Governance and Public Administration Performance Index Report detailed findings on how provinces performed across the eight PAPI dimensions (Participation at Local Levels, Transparency in Local Decision-making, Vertical Accountability Toward Citizens, Control of Corruption in the Public Sector, Public Administrative Procedures, Public Service Delivery, Environmental Governance, and E-Government).

The 2020 Vietnam Provincial Governance and Public Administration Performance Index (PAPI) Report, released on April 14, 2021, shows an incremental improvement in national governance and public administration performance during the 2016-21 government term.