According to this June 14 Decree, only enterprises with debt collection service- registration certificates may provide debt collection services, which, however, may not deal in any other business lines.
Under this 6-chapter and 29-article Decree, debt collection services apply only to overdue debts arising in civil transactions with legally valid papers, not to debts under effective judgments or decisions of courts, debts of creditors or debtors being political organizations or people’s armed forces units, or debts between Vietnam and international organizations or other countries.
Debt collection service providers are prohibited to commit, by themselves or through others, acts of infringing upon life, health, dignity, honor or freedom of debtors, creditors or concerned organizations or individuals. They may not use information obtained from creditors or debtors to place the latter at a disadvantage.
Creditors and debtors may not authorize debt collection service providers to carry out activities beyond their rights recognized by law; commit, by themselves or through others, acts of deceiving, using force or threatening to use force towards, debt collection service providers.