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Official Gazette

Tuesday, June 28, 2022

National public service portal officially launched

Updated: 09:30’ - 10/12/2019
The national public service portal, an electronic platform to connect the Government with people and enterprises, is scheduled to be officially open on Monday after nine months of construction.

Speaking at the launch ceremony held in Hanoi, Prime Minister Nguyen Xuan Phuc lauded ministries, agencies, localities, and especially the Vietnam Post and Telecommunications Group, for building the website.

The national public service portal opens on December 9__Photo: VGP

He said the birth of the website has affirmed the government and PM’s determination to step up the building of e-Government.

The PM requested building a legal framework for the implementation of administrative procedures and online public services.

The Ministry of Information and Communications was required to present a draft decree on electronic identification while the Ministry of Public Security will propose the building of a decree on personal data protection by January 2020.

The Government Office was assigned to submit a draft decree on administrative procedures in electronic environment.

PM Phuc said the growth of the digital economy and technologies in the 21st century can be a chance for Vietnam to better integrate with the global economy, promote new growth model, economic restructuring and labor productivity.

The launch of the website is considered an essential milestone in the implementation of the people-centered and enterprise-centered approach. As scheduled, Prime Minister Nguyen Xuan Phuc will chair the launch of the National Public Service Portal in Hanoi. This has been considered an essential milestone in the implementation of the people-centered and enterprise-centered approach.

Ngo Hai Phan, Director-General of the Government Office’s Administrative Procedure Control Department said the portal consisted of eight components namely national database on administrative procedures and the frequently asked questions and answers related to the procedures, on-time login and verification system to connect with ministerial and provincial-level public service portals, e-payment system, opinion section for citizens and enterprises, integrated public services of ministries, agencies and localities, and online supporting services.

Through the address https//, people and enterprises can log in to all public services at ministry and province level to carry out online public services while monitoring the settlement of services, assessing the quality of administrative settlement and sending feedback.

The portal will provide online public services in all 63 provinces and cities including the issuance of driver’s license, the re-issuance of health insurance, the supply of low-voltage and medium-voltage power, the payment of electricity bills, and others.

The portal is estimated to help the State to save VNĐ4.2 trillion (US$180 million) per year. The figure will continue to increase with more public service integrated into the portal, according to Phan.- (VNS/VLLF)


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