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Thirty percent of the population to engage in e-commerce by 2020
By 2020, thirty percent of the Vietnamese population will engage in online shopping with an annual average per-capita spending of USD 350, according to a draft decision approving the plan on e-commerce development during 2016-20.

By 2020, thirty percent of the Vietnamese population will engage in online shopping with an annual average per-capita spending of USD 350, according to a draft decision approving the plan on e-commerce development during 2016-20.

The draft, which is prepared by the Ministry of Industry and Trade, sets the targets that B2C e-commerce sales would annually increase by 20 percent to reach USD 10 billion by the end of the planning period, accounting for five percent of the country’s total retail sales of goods and services.

By 2020, thirty percent of the Vietnamese population will engage in online shopping__Photo: Internet

Also by 2020, 60 percent of businesses would have presence on the Internet; 80 percent would take and make orders online via e-commerce apps on the Internet or mobile platform; and 50 percent would apply special-use software to develop B2B and B2C e-commerce transactions.

To facilitate online shopping and e-payment, by 2020, all supermarkets, department stores and modern distribution centers would install POS terminals and 70 percent of electricity, water, telecoms and media service providers would support e-payment of service charges.

To this end, the draft proposes improving the legal system on e-commerce to suit practical development of different e-commerce models and activities; extending delivery networks to serve e-commerce transactions; establishing e-commerce transaction management and supervision, e-commerce website rating and e-document certification systems; and formulating mechanisms for settlement of disputes and handling of violations in e-commerce.

The Vietnamese version of the draft decision is now available on the Ministry of Industry and Trade’s website.- (VLLF)

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